One of the main reasons why people prefer Apple products is that they increase user productivity exponentially. While its design and software deserve credit for this achievement, Apple also has many unique features to offer the general public in order to improve its user experience.
Guided access is one such feature. This feature is available on both iPhones and iPads and ensures that the user is not distracted while performing a specific task. However, no matter how hard Apple works to provide a great user experience, there are times when the features fail.
If the guided access feature on your iPhone or iPad has stopped working, keep reading to learn why and how to fix it.
How To Use Guided Access?
The guided access feature may be useful for you for a variety of reasons. For example, if your child frequently uses their iPhone or iPad, you may want to limit his or her exposure to certain aspects of the device.
Here’s a step-by-step guide to enabling this feature on your phone:
- Navigate to your device’s settings and then to the general menu section. Tap on the accessibility option there to be taken to the guided access screen.
- The tricky part is now. Tap around the area of your phone that needs to be restricted with the tip of your finger.
- Tap the start button to enable guided access. If you circle an area to restrict by accident, you can easily undo it by tapping on the cross icon.
How To Fix The Guided Access Error?
It’s natural to become overwhelmed if your guided access stops working. After all, the thought of someone poring over your personal information is terrifying! However, you do not need to be concerned because there are several ways to resolve this issue on your own.
- The first solution you should try is the old standby of restarting the device. Minor issues are resolved when the iOS device is rebooted, and your guided access should begin working immediately after the device turns on.
- Hold down the power button on your Apple device until you see the restart or switch-off screen. To restart your device, slide the screen to the right. If simply restarting your device does not solve your problem, you can also hard reset it.
If the guided access feature is not working properly, it is best to disable it and then re-enable it. While the process for enabling this feature has already been discussed, here is how to disable it on your Apple device:
- Click your home button three times.
- Your device will take you to the guided access screen, where you will be prompted to enter the passcode.
- If you are prompted for a passcode, press the home button only twice.
- Enter the correct passcode. Then, select the end option.
Restarting or rebooting the device is not always sufficient to resolve an issue. In such cases, resetting your iOS device is an option to consider – provided that you have previously backed up important data. You can find a detailed guide on how to factory reset an iPhone on our website. To reset the device, follow these steps:
- Navigate to your device’s settings menu.
- Select General Settings from the drop-down menu.
- Tap the reset option on the new screen.
The fixes provided above should work, if none of them work for you, you can contact your nearest apple store to erase the data of your iPhone. This solution should be your last resort, so go for this only after you’ve tried every other fix.
If you have any doubts regarding any of the fixes listed above, please et us know in the comments down below.