[How To Fix Car Remotes] Viper Remote Start Not Working – Full Guide

At this time of year, it’s rare that we don’t receive a call from someone stating that their remote car starter has stopped working. Almost every call is the result of one of the following situations, which are easily resolved.

While the majority of these scenarios apply to any good remote car starter, we focus on the causes and solutions for the Compustar brand. Compustar is available at Mobile Edge’s facility in Lehighton, PA. Here you can find Compustar remote car starters.

Causes And Solutions

We shall now go over the various causes of this problem, along with the solutions;

1. Valet Mode

  • When the remote is in a purse or pocket, someone accidentally presses the combination of buttons that puts the car into valet mode.
  • When the vehicle is disconnected for service, many remote car starters revert to valet mode.
  • Most of our remote starters enter valet mode by pressing two buttons on the remote control for half a second. Look on the back of your remote for the valet mode entry and exit buttons (usually Lock+Trunk).
  • The parking lights should flash twice when you press these buttons. When you press the Start button, your car should be nice and warm!
  • Please refer to your owner’s manual for instructions on how to enter and exit valet mode on your specific starter.

2. Hood Pin Broken

  • The under-hood pin switch is usually broken or corroded.
  • Any remote starter must include a mechanism to prevent the vehicle from starting when the hood is open.
  • A mechanic could be seriously injured if the vehicle was remotely started while they were working on it without this. In most cases, a hood pin switch or a hood tilt switch is used to accomplish this.
  • When the hood is open, either of these devices will alert the car starter. These devices can fail over time or be broken if a mechanic accidentally leans on them.
  • The hood switch can be easily replaced and is available at most mobile electronics stores.

3. Remote Lost Programming

  • It is uncommon, but it does occur; in most cases, this is caused by a dead battery in the vehicle or the battery being disconnected during service.
  • Remote starters typically include some form of non-volatile memory to store information such as programming features and remote control codes.
  • They, like any “computer,” occasionally lose memory. If this occurs, simply contact the store that installed it for you.
  • They may be able to tell you how to reprogram it over the phone in some cases. Other times, you’ll have to go back to the store and have a technician program it.
  • In any case, with higher-end remote starters, this is uncommon.

4. Second Car Mode

  • A button combination was accidentally pressed, putting the remote in second-car mode.
  • Again, this is extremely rare, but it does occur on occasion. Many remote car starters remote controls can start two vehicles simultaneously. If the remote is accidentally set to second-car mode, vehicle #1 will not start or operate.
  • Simply refer to your owner’s manual or contact your installer for instructions on how to return the remote to car #1.

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There are numerous myths about remote car starters. Most are simply false. You will reduce your chances of having problems if you have a quality remote car starter installed by a professional installer.

Most of the time, any problems that arise can be resolved by following the advice provided above.

Finally, when selecting a remote car starter and installer, do not trust your vehicle to the lowest bidder, and make sure to have it installed where you purchased it!

If you have any queries, please let us know in the comments.

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