Several factors can contribute to the Xbox Series X randomly turning off issue. It could be caused by a software bug in the operating system or a game installed, poor ventilation, unstable power, or faulty hardware. To resolve this, you must go through a series of troubleshooting steps.
About The Xbox Series X
The Xbox Series X is the latest generation Xbox model, which debuted in November 2020. It employs a custom 7nm 8 core AMD Zen 2 chip, which provides a faster load time and higher frame rate at high resolutions. This console can run games at 120 frames per second and render images at up to 8k resolution.
How To Prevent Your Series X From Turning Off
One issue you may encounter with the Xbox is that it randomly shuts down. This can happen while playing a game or while navigating its menu system. Here’s what you need to do to resolve this issue.
Ensure that the Xbox Series X has adequate ventilation.
Overheating is one of the factors that can cause this console to shut down on its own. If the console becomes too hot after several hours of play, you must turn it off. Place the console in an area with adequate ventilation and at least 4 inches of clearance on all sides. It is also critical to ensure that nothing is blocking its vents.
Use the proper power to avoid issues with randomly turning off.
In order for the Xbox to function properly, you must ensure that it receives the proper voltage. If the console is connected to a surge protector or extension cord, connect it directly to a wall outlet.
If you live in an area with erratic power, you should consider using an Automatic Voltage Regulator to ensure that the console receives consistent power.
This issue is sometimes caused by the setting that turns off the console automatically. To resolve this issue, simply change this setting.
2 minutes are required.
Change automatic turn-off setting
- Select the Xbox button.
- This is located on the top of the controller. Choose Profile & System.
- This is the final option on the right. Choose Settings.
- This will open the console’s Settings menu. Choose General.
- This is usually the first option on the screen’s left side. Select Power mode and restart.
- This will take you to the Xbox power settings. Select After that, turn it off.
- Check that this is set to “Do not turn off automatically.”
Carry out a factory reset.
To rule out the possibility that the problem was caused by a software glitch or one of the games you installed, reset the console to its factory settings.
- Select the Xbox button.
- Choose Profile & System.
- Choose Settings.
- Choose System.
- Select Console information.
- Choose Reset console.
- Select Reset the system and delete everything.
It can be a frustrating experience to have the Xbox Series X randomly turning off. Hopefully, this solution will assist you in resolving the issue.
If you have any suggestions or queries, leave them in the comments down below. We hope you are able to fix whatever issues you might be facing!